Terms and Conditions | Gramshop.com.bd

OVERVIEW

This website is operated by Gramshop. The terms “We”, “Us” and “Our” are used to refer to only Gramshop. Gramshop offers all information, tools and services which are used or concerns Gramshop’s carrying out of business, and are publicly available at the website. The user shall be deemed to have accepted all the terms, conditions, policies and notices officially stated, as they continue to use the website and its services.

By visiting our website and/or purchasing something from us as well as selling something as our vendor, you become a user of the website and engage in our “Services”. Such engagement will consecutively mean the user agreeing to be bound by the following terms and conditions (also referred to as “Terms of Service”, “Terms of use” or “Terms”), including those additional terms & conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website including, but not limited to, users who are browsers, vendors, customers, merchants, affiliations and/ or contributors of content.

Please read this Terms of Service carefully before accessing or using our website or our services. By accessing or using any part of the website, you agree to be legally bound by these Terms of Service. If you do not agree to all the Terms of this agreement, then you may not access the website or use any of the services.

Any new addition of features, service or tools shall also be deemed to be subject to the Terms of Service in force. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. Therefore in order to stay updated on the Terms, please check this page periodically for changes. Your continued use of, or access to the website, following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – GENERAL CONDITIONS

By agreeing to these Terms of Service, you represent that you are at the age of majority in your present State or Province of residence, or that you have given us your consent to allow any of your minor dependents to use this website where you are the age of majority in your State or Province of residence.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, may be transferred unencrypted and may involve the following:

(a) transmissions over various networks; and

(b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service on the website through which the service is provided, without express written permission by us.

SECTION 2 – Stock availability, Delivery Timeline, Refund Timeline

Stock availability:

Gramshop reserves the right to refuse to honor an order. This means that if an item unexpectedly goes out of stock after an order is placed or the company decides to stop selling an item, the company has recourse:

All products are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. Your placement of an order as a customer does not necessarily assure that we will accept your order. We reserve the right to refuse any order at our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all the information required by us to complete your order.

Delivery Timeline:

The delivery might take longer than the usual timeframe/line to be followed by Gramshop. As per the government law and policy, Gramshop will deliver any item that is in physical stock within 10 working days. But, Gramshop will do it’s best to hand over your items at its earliest.

Delivery might be delayed due to force majeure event which includes, but not limited to, political unrest, political event, national/public holidays, Covid lockdowns or movement limitations, etc

Refund Timeline:

If any order is canceled, the payment against such order shall be refunded within 72 hours to 10 working days, but it may take longer time in exceptional cases that are related with other payment gateways, government authorities or any. Provided that received cash back, bonus, apology amount, gift amount, if any, will be adjusted with the refund amount when applied.

SECTION 3 – Payment Method and Process

Choosing the right payment method is essential in order to shop with online stores. Gramshop is accepting payments in three very easy and convenient ways. The chart of the payment methods of Gramshop.com.bd is given below :

Payment Process :

• For any sort of order customer need to pay full delivery charge in advance

• For some products (Depending on Size/Price) we may ask for full/partial advance payment.

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting through the phone number or email provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

As a visitor or a customer, you agree to provide current, complete and accurate account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Each user account must be created under one distinctive registered Cell Phone number, and email address of the user. Multiple accounts cannot be created under the same information as mentioned. In such an event the user cannot avail more than once any of the offers, deals, discount coupons, or Gift Coupons during campaigns or other occasional sales.

SECTION 5 – DISCOUNTS & ALLOWANCES

Discounts and allowances (Coupon code, Promo code, Gift card code, Adjustment code, App discount, Occasional offers or sign-up offer etc.) are reductions of the basic price of products or services. The value of the discount coupon or gift card will not be refunded on returns or exchanges after using for a successful order from Pickaboo.com. Users having multiple accounts under the same Cell Phone number, or email address cannot avail the discounts or offers more than once, as is the policy. Promotional SMS may only contain the main content of the offer but terms and conditions are mentioned on the website. Pickaboo.com holds the right to change/revise/modify any Discount offers OR Promotional Allowances without prior notice. Customers are entitled to comply accordingly. Customers cannot avail multiple discount offers in a single order. For example if a customer uses 2X vouchers then he cannot use reward points or any other discount along with the ordered item.

SECTION 6 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website or some Services containing typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information, on our or on any related website, is inaccurate at any time without prior knowledge (including after you have submitted your order or concern).

We undertake no obligation to update, amend or clarify information on our or on any related website, including without limitation, pricing information, except as required by law.

No specified update or refresh date applied in the Service or, on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 7 – ORDER CANCELLATION

Gramshop.com.bd promises to deliver quality and authentic products to their customers. Therefore, Gramshop always runs Quality Control checks after receiving the ordered product from the authorized vendors. Gramshop reserves all rights to cancel any order of the customer after finding any quality issue from Quality Control checks of the ordered product, as we aim to give our customers the best online shopping experience.

Gramshop.com.bd also reserves all rights to cancel any order if the ordered product is unavailable or if it is out-of-stock. Product unavailability cannot be predetermined or predicted by the website, whether it is due to unavoidable inventory management issues, website management issues, vendor stock update issues or any other unpredictable reason.

SECTION 8 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its contents:

(a) For any unlawful purpose.

(b) To solicit others to perform or participate in any unlawful acts.

(c) To violate any international, federal, provincial or national regulations, rules, laws, or local ordinances.

(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. 

(f) To submit false or misleading information. 

(g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.

(h) To collect or track the personal information of others.

(i) To spam, phish, pharm, pretext, spider crawl, or scrape.

(j) For any obscene or immoral purpose.

(k) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

(l) Fake orders of any kind are not accepted and customers need to choose the method of payments as per company policy in order to receive deliveries of the products. Example: Customers not receiving an order after confirming it intentionally will be counted as a fake order.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 9 – INDEMNIFICATION

As a user of the website and the services therein, you agree to indemnify, defend and hold Gramsheba harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, vendors, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or any documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 10 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 11 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof as may be deemed fit).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

SECTION 12 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed and interpreted in accordance with the applicable laws governing eCommerce in Bangladesh. Any and all actionable legal claim or proceedings arising out of, or in connection to this website, must be brought within the jurisdiction of a competent Court in Bangladesh.

SECTION 13 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 14 – CONTACT INFORMATION

For more information regarding the Terms of Service or if you have any queries or concerns you can or for any questions about the Terms of Service should be sent to us at vendor@gramshop.com.bd / service@gramshop.com.bd .